![]() Lufthansa first agent agreed to rebook on Turkish Airlines (an alliance, code share and interline partner), but the reservation he made for us never got ticketed. Flights canceled less than 14 days before departure. Lufthansa: Impossible Rebooking policy with a constantly moving standard of operations - See 39,374 traveler reviews, 7,965 candid photos, and great deals for Lufthansa, at Tripadvisor. We found ourselves in a similar situation trying to get to Minsk, Belarus in September. ![]() If it important to travel, book the most sensible, affordable alternative and then claim the fare difference but prepare for legal action or mediation. Only reservations and the ticketing department has the above mentioned rulebook. Of course, ask and try, but the call center doesn’t do ticketing. I am still in legal conflict with them about it. Legally, they are obligated to offer rerouting, even on different carriers. This is their internal policy, star gold status or that we held business class tickets did not mean anything. I spent several days on the phone with multiple agents and supervisors, but the summary is that they only rebook onto Lufthansa group (eg Swiss, Austrian) flights, unless cancellations occur less than 24hr before departure. Customise your trip to fit your needs: - Offers by country of departure - Book flights and rental cars - Overview of booked flights - Choose your. Lufthansa first agent agreed to rebook on Turkish Airlines (an alliance, code share and interline partner), but the reservation he made for us never got ticketed. Book your trip All services at your fingertips. Flights canceled less than 14 days before departure. Klicka för att utvidga.We found ourselves in a similar situation trying to get to Minsk, Belarus in September.
0 Comments
Leave a Reply. |